Anette is an experienced leader, entrepreneur and consultant with a passion for working at the nexus of consulting, finance and technology. She has an excellent track-record of ensuring deliverables for clients, generating new business for my firm, and managing large teams of consultants. A native of Sweden, her career began by founding a start-up in the United States. After two subsequent decades of working in both Fortune 500 companies and fintech start-ups in Sweden and abroad, she was recruited to set up Capco Nordics, the Stockholm-based branch of the world’s largest management consultancy focused exclusively on the financial services industry.
20/04/2022 / 15:50 - 16:30
Towards digital – Mortgages have always been a profitable for banks and lenders: as such, investments towards customer experience beyond a fancy landing page have not been prioritised. But the tide is turning with growing consumer utilisation of digital modes of interaction, improving mortgage customer journeys, and increasing engagement through technology have become a priority.